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Stuff happens -- a broken display, chronic pinwheeling, malware lock-up, wimpy or swollen battery, misbehaving software, or even a stuffy hard drive.
Not to worry, we at GRELLY Tech have your back.
What makes GRELLY Tech different is that we are dedicated towards repairing your Mac computer or Apple device correctly with genuine parts by Apple Certified Technicians while using the proper Apple diagnostics, tools, and techniques.
So we can serve both our business and individual clients we've adopted an appointment based system. Easily schedule your carry-in appointment here online with our reservation calendar system.
Your reservation lets us know that you're interested in coming at a specific time.
We might have overlapping customers or activities during that time, so please be aware that only premium paid appointments reserve exclusivity.
For clients seeking exclusive, one-to-one dedicated time, we offer premium prepaid appointments.
This service includes priority troubleshooting and support for up-to one hour. Additional project time billed as necessary.
After hours and Urgent slots include our expedited service fee, only available for carry-in.
We will simply run an Apple Service Triage Diagnostic on your Mac computer hardware, then carefully document your troubleshooting concerns and your contact information. From there we'll have your unit checked in and it will be troubleshot within a business day.
Drop-off only appointments do not include immediate troubleshooting, and a prepaid diagnostic fee of $85 will apply.
Please don't be rude and no-show.
We always encourage our clients to leave detailed contact information so we can check-in with you in order to confirm that your troubleshooting needs are within our scope of support.
We get it, sometimes plans can suddenly change; please calls us at 830-347-3559 or use the online form to change.
No-shows forfeit their paid fees. Repeat offenders will be noted and unable to create future appointments.
As an Apple Independent Repair Provider we offer a broad range of Mac repair services.
We love fixing Macs!
We primarily service Mac computers including MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, and the Mac Pro.
We can support iPhones and iPads to limited degrees, however we do not offer any repair support for audio or AppleTV devices at all.
Please turn off Find My Mac before arriving. Instructions on how to turn off Find My Mac are found by clicking. here.
Because the process can be time consuming if you're not prepared, if Find My is not disabled at drop-off a $49 fee (our 30-min tutorial rate) will be charged to assist you in doing so.
Find My is required to be disabled to service any 2018 to present Mac computers.
GRELLY Tech | Quality Craftsmanship, Expertise, with Texas Hospitality
GRELLY Tech
1320 Arrow Point Dr
STE 501-80
Cedar Park, Texas 78613
United States of America
Service SMS Text Line: 830-283-6075
Phone: 830-347-3559
Easy to remember: 830-3GRELLY
Fax: 830-214-8601
Office Hours: 8:30am to 7:00pm (CST)
Tuesday thru Friday
Our major vendor accreditations:
Apple Independent Repair Provider (IRP)
OWC (Other World Computing) Authorized Reseller
EasySplicer Authorized Service Center - North America
Copyright © 2002 - 2024 | GRELLY LLC
Because we do business with Europeans, this is a required notification that GRELLY Tech is GDPR Privacy Compliant.
The General Data Protection Regulation (GDPR) is an EU law focused on data protection and privacy. We at GRELLY LLC take your privacy very seriously and protect any information you share with us.
We strongly believe that privacy is a fundamental right and we work very hard to protect your privacy and information you share with us.